Best Practice Models on Student Support Services

 

This page contains the results of a search for best practices in California community college student support services. Program titles, descriptions, contact information (if available), and hyperlinks were extracted from the following sources and compiled below for easy reference.

 

·        The Center for Student Success, which includes several categories of best practices from colleges throughout the U.S., including practices at California community colleges.

 

·        The California Community College VTEA State Leadership Best Practices website.

 

A general search for student support services in California yielded additional sites.

 

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Center for Student Success

The Center for Student Success has several goals including to create easy-to-use information about effective practices accessible with supporting documentation to all practitioners within the community colleges.

Website path to best practices:  Success Project / Good Practices / Menus of Good Practices

http://www.rpgroup.org/cssweb/surveys/css-surveys-results.htm

 

A Case Management Approach

This program is designed explicitly to improve student success, retention and persistence for Basic Skills students. Program advisor speaks with students regarding work habits, attendance, student outlook, personal finance, day care issues, etc. Program staff assists students with obtaining referrals, aids, tutors, etc. Before classes begin, program staff provide emotional support, counseling, etc. A case management model is used to tailor intervention to unique needs of the students. This can range, based on student needs, from one brief session to several hours and multiple visits.

Crafton Hills College

http://www.craftonhills.net/OldWeb/student_services/index.htm

 

College Achievement Program (CAP)

This program provides an academic success course which brings student services (career, academic, financial aid, tutoring) into the classroom. Students are taught time management, study skills, small group communication, prioritization, etc. Skills for reading, writing, and mathematics are a central component. Faculty across the programs volunteer to participate. Faculty responsibilities include monitoring student progress, required one-on-one student conferences with CAP students, and guest lectures in CAP courses.

Santa Barbara City College

http://www.sbcc.net/current/services/

 

FasTrack Student Support Services (SSS)

This program is federally-funded by a TRIO grant from the U.S. Department of Education. It provides academic advising, tutoring, study skills workshops, financial aid information, and mentoring for first generation, low-income, and disabled students in order to assist them in graduating and/or transferring.

Evergreen Valley College

http://www.evc.edu/student_services/special_programs/fastrack.htm

 

Student Success Project

This program is federally-funded by a TRIO grant from the U.S. Department of Education. It is designed to help develop students' talent and maximize their potential in higher education. The goal of the program is to provide support to eligible students so that they graduate from college and pursue their life goals.

Santa Monica College

http://www.smc.edu/triosss/generalinformation.htm

 

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VTEA Best Practices

http://www.vteabp.org/index.htm

Path to best practices:  Student Support Structures

http://www.vteabp.org/student support.htm

 

College Success Office

This office provides tips on job market, resume writing, interview techniques, and Career Search Links. The College also offers College Success Classes.

City College of San Francisco

http://www.ccsf.edu/Services/Learning_Assistance/stdskill.shtml

 

Online Counseling

This program extends Online Counseling to currently enrolled students, graduates, or certificate holders. Requestors with web access are presented with a fill-in form with which to query the counseling staff.

Cerritos College

http://www.cerritos.edu/counseling/intakes/intake_form02.asp

 

 

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General

 

TRIO/Student Support Services

Student Support Services (SSS) is a federally funded grant program through the U.S. Department of Education that began serving LACC students in Spring, 1997. The program's target population is low income, first generation or disabled students who have identified transfer to a four-year university as their academic goal. The program is designed to serve only 160 students and is therefore able to provide personalized, timely service to all members.

Los Angeles City College

http://citywww.lacc.cc.ca.us/services/triosss/

 

 

College Success Website

This website provides links for student success in college and career: Study Skills includes study help links and information on memory techniques, time management, learning style, reading, note-taking, testing, writing and critical and creative thinking. Visit the Careers section to find information on how to choose a major and links to career research. The Transfer section contains useful information for students transferring to other colleges. Press the Money button for information on money management, financial aid and scholarships. The  Health Section has useful links to answer health questions and to stay healthy in college. The PDC 124 button gives information on the  PDC 124 class, Lifelong Success, taught at Cuyamaca College. Access the schedule of classes, course syllabus, calendar, student grades and make-up work for classes missed.

Cuyamaca College

http://www.cuyamaca.net/mfralick/home.asp



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